// Artificial Intelligence & Automation
AI Chatbots and Virtual Assistants
Conversational chatbot trained on the client's documents, multi-channel, with a management panel.
[INTERNO]
CONFIGURABILE
// Timeline
2-6 weeks
// Investment range
€2.000 – €15.000 + monthly API costs
// Target
Public Administration (digital help desk) · SMEs (customer service) · Associations
// What's included
- ✓ Custom knowledge base from client documents
- ✓ RAG with vector store
- ✓ Website and WhatsApp integration
- ✓ Conversation management panel
- ✓ Handover to a human operator
- ✓ Conversational analytics
// Technologies
LangChain RAG OpenAI / Claude API Qdrant
// Expected outcome
A 40-60% reduction in repetitive customer service requests.
// Compliance
GDPR AI Act
// Frequently asked questions
How does the first contact work? +
A free 30-60 minute discovery call to frame needs, budget and timing before any quote.
How are payments made? +
30% on acceptance of the quote, 40% at an intermediate milestone, 30% on final delivery.
Who owns the final code/asset? +
The client. Full IP transfer on project delivery.
Ongoing maintenance? +
Monthly maintenance packages starting from €100/month: updates, backups, technical support.
// Other services · Artificial Intelligence & Automation
>_
Process Automation (RPA)
Software bots for data entry, document generation, approval management and repetitive manual workflows.
[INTERNO]
CONFIGURABILE
2-8 weeks €3.000 – €20.000
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Local AI Training for SMEs/PA
On-premise local LLM setup, fine-tuning on company documents, staff training. Zero data leak.
[INTERNO]
SOV-IT
4-8 weeks €5.000 – €25.000 (setup) + monthly support
→
>_
Data Analysis and Dashboards
Data collection, cleaning and visualisation with interactive dashboards and automated reports.
[INTERNO]
CONFIGURABILE
2-6 weeks €3.000 – €15.000
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